Refund & Return Policy

🔄 Return Eligibility

• Returns are accepted within 5–10 business days from the date of delivery.
• Products must be unused, undamaged, and in original packaging.
• Valid proof of purchase is required.

❌ No Exchange / No Replacement

Please note that we do not offer any exchange or replacement of products. Only eligible returns and refunds are accepted as per this policy.

🚫 Non-Returnable Items

• Used, opened, or damaged products
• Custom-made or special-order items
• Products returned after the allowed return period

💰 Refund Process

Once the returned product is received and inspected, approved refunds will be processed to the original payment method within 5–7 business days.

📦 Return Shipping

Customers are responsible for return shipping costs unless the product received is defective or incorrect due to our error.

📩 Support & Contact

For return or refund-related queries, please contact us at:
info@hitechadhesives.in